Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
SOC: 29-2099.08
Common Job Titles
- Case Manager
- Medicaid Service Coordinator (MSC)
- Patient Advocate
- Patient Service Representative
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Patient Representatives (2024)
Estimated Total Employment (U.S.)
174,060
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $37,290. 25th percentile: U.S. $40,740. 50th percentile: U.S. $48,790. 75th percentile: U.S. $62,280. 90th percentile: U.S. $81,290. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $37,290 |
| 10% of workers earn the following or more | $81,290 |
| Workers on average earn | $56,370 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- Medicine and Dentistry3.9/5
- Sociology and Anthropology3.8/5
- Administrative3.7/5
- Psychology3.6/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Epic Systems
- Google Docs
- Henry Schein Dentrix
- MEDITECH software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
- eClinicalWorks EHR software
Technology Skills
- Admissions, discharge, and transfer ADT software
- CareOne CareEnsure
- Complaint management software
- Corel WordPerfect Office Suite
- Customer Expressions i-Sight
- Data entry software
- Database software
- Electronic medical record EMR software
Tools & Equipment
- Computer data input scanners
- Computer laser printers
- Desktop computers
- Laptop computers
- Laser facsimile machines
- Laser printers
- Multi-line telephone systems
- Personal computers