Telecommunications Equipment Installers and Repairers, Except Line Installers
Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
Common Job Titles
- Central Office Technician
- Install and Repair Technician
- Service Technician
- Telecommunications Technician
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeAnalyze telecommunications system malfunctions and performance issues using diagnostic equipment and test sets to identify root causes.Proficient
- Hands-onPerform installation and configuration of switching, distribution, and routing equipment in central offices and customer premises, following technical specifications.Proficient
- Hands-onOperate cable testers, digital multimeters, and tone generator kits to verify circuit integrity and troubleshoot telecommunication lines.Proficient
- KnowledgeEvaluate telecommunications equipment performance and service quality through operations monitoring and quality control analysis procedures.Proficient
- Hands-onExecute repair and maintenance of telephone, cable television, and Internet equipment on customer property using specialized hand tools and test equipment.Proficient
- KnowledgeApply knowledge of telecommunications protocols, computers, and electronics to configure VoIP systems and network communication equipment.Proficient
- Hands-onManipulate fiber optic cables and wiring systems using precision tools such as cable splicers, punchdown tools, and wire strippers.Proficient
- KnowledgeAssess customer service needs and equipment requirements through active listening and systems analysis in residential and commercial settings.Proficient
- MindsetEngage with customers to explain service issues and technical procedures while maintaining professionalism and customer satisfaction.Developing
- KnowledgeInterpret technical documentation, circuit diagrams, and equipment schematics to guide installation and repair work across diverse telecommunications systems.Developing
- MindsetCommit to public safety protocols and regulatory standards when working with electrical systems and telecommunications infrastructure.Developing
- KnowledgeSelect appropriate equipment, tools, and materials for telecommunications installations based on site conditions, system specifications, and customer requirements.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Telecommunications Equipment Installers and Repairers, Except Line Installers (2024)
Estimated Total Employment (U.S.)
153,890
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $42,440. 25th percentile: U.S. $50,580. 50th percentile: U.S. $62,630. 75th percentile: U.S. $80,040. 90th percentile: U.S. $94,970. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $42,440 |
| 10% of workers earn the following or more | $94,970 |
| Workers on average earn | $66,650 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- Telecommunications4.4/5
- Computers and Electronics4.2/5
- English Language4.0/5
- Mathematics3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Autodesk AutoCAD
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Technology Skills
- Apache Struts
- Cisco IOS
- Firewall software
- Fluke ClearSight Analyzer
- Fluke Networks Fluke TechEXPERT
- Fluke Networks TechAdvisor Field Access System
- Geographic information system GIS systems
- IBM Domino
Tools & Equipment
- Adjustable hand wrenches
- Analog probes
- Battery-powered punchdown tools
- Bridge tap detectors
- Cable cutters
- Cable fault finders
- Cable splicer knives
- Diagonal-cutting pliers