Social and Community Service Managers

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

SOC: 11-9151.00

Common Job Titles

  • Child Welfare Services Director
  • Social Services Director
  • Transitional Care Director
  • Vocational Rehabilitation Administrator

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Social and Community Service Managers (2024)

Estimated Total Employment (U.S.)

195,490

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $50,020. 25th percentile: U.S. $62,420. 50th percentile: U.S. $78,240. 75th percentile: U.S. $100,600. 90th percentile: U.S. $129,820. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$50,020
10% of workers earn the following or more$129,820
Workers on average earn$86,100

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.6/5
  • Administration and Management4.4/5
  • English Language4.3/5
  • Psychology4.1/5
  • Education and Training3.9/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word

Technology Skills

  • Blackbaud The Raiser's Edge
  • Client information databases
  • Corel QuattroPro
  • Corel WordPerfect Office Suite
  • FileMaker Pro
  • Financial accounting software
  • Healthcare common procedure coding system HCPCS
  • IBM Lotus 1-2-3
Tools & Technology: Technology Skills

Tools & Equipment

  • 10-key calculators
  • Desktop computers
  • Laptop computers
  • Multi-line telephone systems
  • Personal computers