Claims Adjusters, Examiners, and Investigators
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Common Job Titles
- Claims Adjuster
- Claims Analyst
- Claims Examiner
- Claims Representative
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Claims Adjusters, Examiners, and Investigators (2024)
Estimated Total Employment (U.S.)
305,020
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $47,810. 25th percentile: U.S. $60,100. 50th percentile: U.S. $76,790. 75th percentile: U.S. $95,990. 90th percentile: U.S. $112,150. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $47,810 |
| 10% of workers earn the following or more | $112,150 |
| Workers on average earn | $78,770 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.7/5
- English Language4.4/5
- Administrative3.8/5
- Mathematics3.7/5
- Computers and Electronics3.4/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Apple Safari
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Mozilla Firefox
- Zoom
Technology Skills
- 4n6xprt Systems StiffCalcs
- ADP software
- ARSoftware WinSMAC
- Agency Management Systems AMS 360
- AutoClaims Direct DirectLink
- Automatic Data Processing Autosource
- Automatic Data Processing Claims Manager & Dispatch
- Automatic Data Processing Estimating
Tools & Equipment
- Data collectors
- Desktop computers
- Event data recorders
- Field computers
- Handheld computers
- Measure markers
- Mobile wireless handheld communication devices
- Notebook computers