Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Common Job Titles
- Customer Service Agent
- Reservation Agent
- Reservations Agent
- Ticket Agent
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Reservation and Transportation Ticket Agents and Travel Clerks (2024)
Estimated Total Employment (U.S.)
127,440
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $34,550. 25th percentile: U.S. $37,200. 50th percentile: U.S. $41,460. 75th percentile: U.S. $54,930. 90th percentile: U.S. $75,050. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $34,550 |
| 10% of workers earn the following or more | $75,050 |
| Workers on average earn | $47,720 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.8/5
- English Language3.8/5
- Computers and Electronics3.8/5
- Public Safety and Security3.7/5
- Transportation3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Technology Skills
- Amadeus Altea Reservation
- Computer reservation system CRS software
- Corel WordPerfect Office Suite
- Delphi Technology
- Email software
- Galileo 360 Fares
- GuestServe
- MICROS Systems MICROS 9700 HMS
Tools & Equipment
- Airline ticket printers
- Cash registers
- Credit card processing machines
- Desktop computers
- Laptop computers
- Multi-line telephone systems
- Personal computers
- Private automatic branch exchange PABX systems