First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Common Job Titles
- Casino Shift Manager (CSM)
- Floor Supervisor
- Slot Supervisor
- Table Games Supervisor
Wage Data According to the Bureau of Labor Statistics
Annual wage data for First-Line Supervisors of Gambling Services Workers (2024)
Estimated Total Employment (U.S.)
25,530
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $38,360. 25th percentile: U.S. $49,190. 50th percentile: U.S. $61,590. 75th percentile: U.S. $74,080. 90th percentile: U.S. $82,370. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $38,360 |
| 10% of workers earn the following or more | $82,370 |
| Workers on average earn | $62,600 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.5/5
- Mathematics3.9/5
- English Language3.9/5
- Administration and Management3.8/5
- Computers and Electronics3.7/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
Technology Skills
- Corel WordPerfect Office Suite
- Operating system software
Tools & Equipment
- 10-key calculators
- Board testers
- Copy machines
- Desktop computers
- Digital multimeters
- Digital oscilloscopes
- Electronic cash registers
- Laptop computers