First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Common Job Titles
- Environmental Services Supervisor (EVS)
- Executive Housekeeper
- Housekeeping Supervisor
- Maintenance Supervisor
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeEvaluate cleaning quality and compliance with facility standards through regular inspections of equipment, structures, and materials across hotels, hospitals, and offices.Proficient
- MindsetBalance personnel performance expectations with individual team member development needs when coordinating work activities and coaching cleaning staff.Proficient
- KnowledgeOrganize daily work schedules and task priorities for housekeeping teams independently, considering facility occupancy levels and resource availability.Proficient
- KnowledgeAssess supply inventory levels and material resource requirements using computerized maintenance management systems (CMMS) and inventory tracking software.Proficient
- MindsetReconcile interpersonal conflicts and negotiate solutions among team members when resolving disputes and maintaining team cohesion under operational pressures.Proficient
- KnowledgeInterpret public safety, security regulations, and chemical safety data to ensure compliance with OSHA standards and facility protocols.Proficient
- MindsetEngage subordinates through clear communication and motivational leadership when guiding, directing, and establishing interpersonal relationships in diverse work environments.Developing
- KnowledgeApply training and instructional techniques to develop cleaning staff competencies covering proper equipment operation, safety protocols, and customer service standards.Developing
- Hands-onOperate industrial cleaning equipment including floor scrubbers, carpet shampooers, and pressure washers following safety procedures and manufacturer specifications.Developing
- KnowledgeAnalyze staffing needs and personnel resource allocation based on facility size, occupancy patterns, and budgetary constraints.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for First-Line Supervisors of Housekeeping and Janitorial Workers (2024)
Estimated Total Employment (U.S.)
174,660
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $34,390. 25th percentile: U.S. $38,600. 50th percentile: U.S. $47,520. 75th percentile: U.S. $60,330. 90th percentile: U.S. $74,190. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $34,390 |
| 10% of workers earn the following or more | $74,190 |
| Workers on average earn | $51,170 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.4/5
- English Language3.9/5
- Administration and Management3.7/5
- Education and Training3.4/5
- Public Safety and Security3.3/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
- SAP software
Technology Skills
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Email software
- Facility use software
- Help desk software
- Inventory tracking software
- Operating system software
- Word processing software
Tools & Equipment
- All-terrain vacuums
- Auto scrubbers
- Building alarm systems
- Carpet shampooers
- Carpet steamers
- Cleaning scrapers
- Commercial automatic floor scrubbers
- Desktop computers