General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Common Job Titles
- General Manager (GM)
- Operations Director
- Operations Manager
- Store Manager
Wage Data According to the Bureau of Labor Statistics
Annual wage data for General and Operations Managers (2024)
Estimated Total Employment (U.S.)
3,584,420
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $47,420. 25th percentile: U.S. $67,160. 50th percentile: U.S. $102,950. 75th percentile: U.S. $164,130. 90th percentile: U.S. $239,200. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $47,420 |
| 10% of workers earn the following or more | $239,200+ |
| Workers on average earn | $133,120 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Administration and Management4.3/5
- Customer and Personal Service4.2/5
- English Language3.7/5
- Production and Processing3.6/5
- Mathematics3.5/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- Adobe Acrobat
- Adobe Creative Cloud software
- Adobe Photoshop
- Amazon Web Services AWS software
- Apache Hadoop
- Apple macOS
- Atlassian Confluence
- Atlassian JIRA
- Autodesk AutoCAD
- Extensible markup language XML
- Google Analytics
- Google Docs
- HubSpot software
- IBM SPSS Statistics
- Intuit QuickBooks
- Kronos Workforce Timekeeper
- Marketo Marketing Automation
- Microsoft Access
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Visio
- Microsoft Visual Basic
- Microsoft Visual Basic for Applications VBA
- Microsoft Windows
- Microsoft Word
- Mozilla Firefox
- Oracle Database
- Oracle PeopleSoft
- Oracle Primavera Enterprise Project Portfolio Management
- PostgreSQL
- Puppet
- R
- SAP software
- SAS
- Salesforce software
- Shell script
- Slack
- Splunk Enterprise
- Structured query language SQL
- Tableau
- Teradata Database
- The MathWorks MATLAB
- Yardi software
Technology Skills
- ADP Workforce Now
- AMG Teleran SalesInSync
- Act!
- ActionWare
- Airtable
- Apple Final Cut Pro
- Apple Keynote
- Avidian Technologies Prophet
Tools & Equipment
- 10-key calculators
- Cell phones
- Computer scanners
- Credit card processing machines
- Desktop computers
- Digital cameras
- Handtrucks
- Humidity test chambers