Administrative Services Managers

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

SOC: 11-3012.00

Common Job Titles

  • Administrative Coordinator
  • Administrative Manager
  • Administrative Officer
  • Business Administrator

What You'll Need to Succeed

AI-generated

Key competencies for this occupation at a glance

  • KnowledgeFormulate administrative policies, procedures, and strategic plans aligned with organizational objectives and regulatory requirements.
  • KnowledgeEvaluate organizational processes and service delivery systems to ensure compliance with established standards and operational efficiency.
  • KnowledgeApply time management and scheduling techniques to prioritize competing administrative demands across organizational units.
  • KnowledgeAssess vendor proposals and service contracts to determine alignment with organizational needs and budget constraints.
  • MindsetIntegrate customer service principles with operational requirements when coordinating cross-functional teams and resolving stakeholder conflicts.
  • MindsetAdvocate for employee development and team-building initiatives while balancing organizational goals and resource limitations.
  • KnowledgeSynthesize information from multiple sources to support executive decision-making under time constraints and competing organizational priorities.
  • KnowledgeAnalyze administrative workflows, resource allocation, and staffing needs using data from multiple departments to identify improvement opportunities.
  • MindsetEngage internal and external stakeholders in collaborative problem-solving through active listening and clear communication.
  • Hands-onOperate office technology systems including HRMS, project management, and financial software to maintain accurate records and generate operational reports.

Wage Data According to the Bureau of Labor Statistics

Annual wage data for Administrative Services Managers (2024)

Estimated Total Employment (U.S.)

254,140

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $64,740. 25th percentile: U.S. $83,660. 50th percentile: U.S. $108,390. 75th percentile: U.S. $147,150. 90th percentile: U.S. $200,010. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$64,740
10% of workers earn the following or more$200,010
Workers on average earn$126,030

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.4/5
  • Administration and Management4.2/5
  • English Language4.0/5
  • Administrative3.9/5
  • Personnel and Human Resources3.4/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Adobe Acrobat
  • Atlassian JIRA
  • Autodesk AutoCAD
  • Google Docs
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Visio
  • Microsoft Word
  • Oracle PeopleSoft
  • Oracle Primavera Enterprise Project Portfolio Management
  • R
  • SAP software
  • SAS
  • Teradata Database
  • Yardi software

Technology Skills

  • ADP Enterprise HR
  • ADP Workforce Now
  • Adobe PageMaker
  • Blackbaud The Raiser's Edge
  • Database software
  • Delphi Technology
  • Email software
  • FileMaker Pro
Tools & Technology: Technology Skills

Tools & Equipment

  • 10-key calculators
  • Desktop computers
  • Laptop computers
  • Laser facsimile machines
  • Mobile phones
  • Multi-line telephone systems
  • Notebook computers
  • Personal computers
Tools & Technology: Tools & Equipment