Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Common Job Titles
- Admissions Clerk
- Admissions Representative
- Interviewer
- Registration Clerk
What You'll Need to Succeed
AI-generatedKey competencies for this occupation at a glance
- KnowledgeEvaluate questionnaire responses for completeness and compliance with data standards during telephone, in-person, and mail-based interviews while following established protocols.Proficient
- MindsetEngage interview respondents across diverse demographics and communication channels using active listening techniques to build rapport and ensure complete data collection.Developing
- Hands-onExecute data entry and documentation procedures using electronic health record and survey software while maintaining accuracy and efficiency under time constraints.Developing
- KnowledgeApply interviewing protocols and question sequencing when conducting structured surveys via telephone, in-person, or web-based platforms.Developing
- MindsetRespect confidentiality requirements and respondent privacy throughout the data collection process, adhering to ethical and legal standards.Developing
- KnowledgeAnalyze respondent answers to identify inconsistencies or incomplete information using critical thinking and social perceptiveness to elicit clarification.Developing
- Hands-onOperate multiline telephone systems, computer data input scanners, and database software to efficiently manage interview workflows and maintain organized records.Developing
- KnowledgeExplain form instructions and clarify question intent to respondents using plain language and adapting communication style to respondent comprehension levels.Developing
- KnowledgeClassify completed forms and questionnaires by project type, priority, and filing requirements following administrative procedures to support data processing and retrieval.Developing
- MindsetSupport respondents experiencing difficulty completing forms or understanding questions by providing patient assistance and service-oriented guidance.Developing
- KnowledgeSolve data collection challenges and respondent concerns by negotiating appointment times, resolving conflicts, and adapting interview approaches.Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Interviewers, Except Eligibility and Loan (2024)
Estimated Total Employment (U.S.)
157,310
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $31,980. 25th percentile: U.S. $37,380. 50th percentile: U.S. $43,830. 75th percentile: U.S. $50,440. 90th percentile: U.S. $60,960. Use the left and right arrow keys to move between percentiles.
- U.S.
| Metric | U.S. |
|---|---|
| 10% of workers earn the following or less | $31,980 |
| 10% of workers earn the following or more | $60,960 |
| Workers on average earn | $45,400 |
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
- Customer and Personal Service4.5/5
- English Language3.7/5
- Administrative3.7/5
- Computers and Electronics3.5/5
- Mathematics3.3/5
Tools & Technology
Equipment and software commonly used in this occupation
In-Demand Technology
Frequently requested by employers in job postings
- MEDITECH software
- Microsoft Dynamics
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Oracle PeopleSoft
- Zoom
Technology Skills
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro
- FluidSurveys
- Jenzabar EX
- Medical condition coding software
- Medical procedure coding software
- Nebu Dub InterViewer
Tools & Equipment
- Computer data input scanners
- Computer inkjet printers
- Copy machines
- Laptop computers
- Laser facsimile machines
- Multiline telephone systems
- Passenger vehicles
- Personal computers